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Contact Us
Questions about an Existing Mortgage:

Toll Free: 1-800-356-3442
Internet Address:

Call to Apply for a loan:

Toll Free: 1-800-811-5385
Internet Address:

Mail/Office Location:

Nationwide Advantage Mortgage Company
1100 Locust St., Dept. 2009, Des Moines, IA 50391-2009

Escalating a Concern:

To speak to someone over the phone, please contact our office at 1-800-356-3442 between the hours of 7:00 AM and 4:30 PM Central Time. Your call will be forwarded to the appropriate Supervisor or Manager that can best address your concern.

To submit a formal Request for Information or Error Resolution, please send your written request to:

Nationwide Advantage Mortgage
PO Box 919010
Des Moines, IA 50391-9010

Our goal is to provide a response within 5 days. For items requiring additional research, an acknowledgement letter will be sent, and a final resolution response will be sent within 30 days.


Programs (including, without limit, fees, rates and features) are subject to change without notice.

Nationwide, Nationwide Advantage Mortgage, the Nationwide framemark and On Your Side are federally registered service marks of Nationwide Mutual Insurance Company. ©2014 Nationwide Mutual Insurance Company. All rights reserved.

Nationwide Advantage Mortgage Company has mortgage products available in the District of Columbia and all states except HI and NJ. Licensing

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