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Contact Us
Questions about an Existing Mortgage:

Toll Free: 1-800-356-3442
Internet Address: www.NationwideAdvantageMortgage.com
Email: custserv@nationwide.com

Call to Apply for a loan:

Toll Free: 1-877-636-0598
Internet Address: http://www.nationwideadvantage.com
Email: mortgageagent@nationwide.com

Mail/Office Location:

Nationwide Advantage Mortgage Company
1100 Locust St., Dept. 2009, Des Moines, IA 50391-2009

Escalating a Concern:

To speak to someone over the phone, please contact our office at 1-800-356-3442 between the hours of 7:00 AM and 4:30 PM Central Time. Your call will be forwarded to the appropriate Supervisor or Manager that can best address your concern.

To submit a formal Request for Information or Error Resolution, please send your written request to:

Nationwide Advantage Mortgage
PO Box 919010
Des Moines, IA 50391-9010

Our goal is to provide a response within 5 days. For items requiring additional research, an acknowledgement letter will be sent, and a final resolution response will be sent within 30 days.

 



Programs (including, without limit, fees, rates and features) are subject to change without notice.

Nationwide, the Nationwide N and Eagle, Nationwide is on your side and Nationwide Advantage Mortgage are service marks of Nationwide Mutual Insurance Company. ©2015

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